Objective of this Privacy Policy
Our Privacy Policy governs the handling of Personal Information collected from users of our websites, applications, Wi-Fi hotspots, and other digital services, as well as from
individuals we interact with, including current and prospective clients, visitors to our physical sites, and others we engage with, both online and offline, in our service provision.
This comprehensive approach ensures that we responsibly manage personal information across all points of contact.
1) How do we collect your data?
We gather Personal Information such as contact names e-mail addresses postal addresses telephone numbers mobile or otherwise website addresses and any additional comments or enquiries
(whether by completion of our Contact Us Form or message portals or otherwise) that You provide voluntarily when You contact Us by e-mail or telephone. The web server may also collect
data pertaining to every visitor including the IP address the length of time spent on the Site and the pages accessed when visiting the Site
Our main aim in gathering Your Personal Information is to provide You with a customised service
We will process all the Personal Information We collect and hold on You fairly and in accordance with applicable law and We will fully respect Your rights interests and fundamental
freedoms with regard to Your Personal Information
We will only collect record share process and store Personal Information which is needed to:
- (a)fulfill Our contractual obligations towards You and Our business partners as may exist from time to time within the Network and/or
- (b)process Your order including Our forwarding of Your personal information to Our chosen credit reference agencies in order that they may carry out credit reference searches against You under their terms and conditions in order that We can use that data for Our own purposes including without limitation to decide whether or not We wish to process Your order and sell services to You. Please note that any information on You held by credit reference agencies is subject to their privacy and general terms and conditions and You are recommended to view their terms and conditions prior to Us sharing Your personal information with them. We will retain Your personal information on Our database(s) for Our use in accordance with Our own administrative requirements Your reasonable instructions and otherwise as set out in this privacy policy unless You tell Us otherwise;
- (c)serve Our legitimate business interests such as administration or marketing or to comply with legal requirements and/or
- (d)respond to Your e-mailed or telephoned questions enquiries and requirements that You may have and/or
- (e)send you information about our services marketing information and news relating to new services or improvements or special offers other promotions and offers and information which we consider may be of interest to you
- a.by electronic means where you contact us and (opt-out) via tick box or otherwise to receive the same and/or where you purchase the same from Us and unless you subsequently (opt-out); and/or
- b.by non-electronic means that we consider may be of interest to You unless you (opt-out) via tick box or otherwise
We may also use aggregate Personal Information and statistics for the purposes of monitoring Site usage in order to help Us develop the Site and Our service and may provide such
aggregate and anonymised Personal Information to third parties
If You inform Us that you no longer wish Us to contact You for any one or all of the reasons stated above in this clause then We will cease contacting You although You acknowledge that
his may prevent Us from providing the Site or services to You
If We record or monitor telephone calls to and from You for staff training and quality control purposes We will first inform You that such recording and monitoring is taking place and
the related purpose
If at some time in the future We wish to Use Your Personal Information in ways other than those set out in this Privacy Policy and requiring Your prior consent then We will notify You
about this and seek Your permission to do so
2) How We Handle Your Personal Information
We will only use your personal information in the following ways:
- when it is necessary for our legitimate interests:
- to enable us to supply you with the products and services and information that you have requested
- to help us in the development of, and to improve our products and services
- to provide you with information about products or services that may be of interest to you, using the email address which you have provided or via social media
- to invite you to participate in market research activities, such as responding to interview questions or completing online surveys
- to send you marketing communications, and show you marketing communications on other websites (including social media sites where you are a member)
- to ensure that content from our website is presented in the most effective manner for you and your computer
- to automatically collect data about visitors to our site (for example browsing patterns) by using cookies
- to maintain our website and ensure network and information security
- to prevent and detect fraud and other criminal offences
- as long as, in each case, these interests are in line with applicable law and your legal rights and freedoms; or
- where you have agreed to this for specified, explicit and legitimate purposes; or
- where this is necessary for legal obligations which apply to us.
Marketing
We may contact you for marketing purposes relating to our products and services and our website, unless you let us know that you do not want to receive marketing communications. We will
only contact you for these marketing purposes by electronic means (email or SMS) where you have agreed to this. Your agreement to the use of your personal information for these purposes
is optional and if you decline to provide your agreement, your visit to and use of the website will not be affected.
Marketing opt out: you are entitled to opt out from receipt of marketing communications at any time and free of charge by using the contact details provided in this Privacy Policy or by
using the “unsubscribe” option included in any marketing e-mail received from us.
Market research
If contacting you to invite you to participate in market research projects, such as questionnaires or interviews, we will only use your personal data for the purpose of the specific
project to which you have consented. That personal data will, once the project has been completed, be removed from our systems (see retention below).
3) Collaborations with Third-party Services
Where the Site, or any other part of the Service, links to other websites, such other websites do not operate under this Privacy Policy. companyrecommends that you examine the privacy
statements posted on such other websites to understand their procedures for collecting, using, and disclosing personal data.
4) Policy Principles
We shall take measures to protect personal data using reasonable and industry standard security safeguards against loss or theft, as well as unauthorised access, disclosure, copying,
improper use or modification.
Your personal data is password protected and, other as set out in this Privacy Policy, can only be seen by you and us. You agree to keep your password(s) confidential and not to
disclose them to anyone else, or allow them to be disclosed.
company limits access to personal information about you to employees who companyreasonably believes need to come into contact with that information, to provide products or the Service
to you, or in order to do their jobs.
company has physical, electronic, and procedural safeguards that comply with regulations to protect personal information about you. However, data transmissions over the internet cannot
be guaranteed to be 100% secure. Consequently, company cannot ensure or warrant the security of information you transmit to us. In particular, by accessing and using the Service, you do
so at your sole risk and you are responsible for restricting access to your computer and ensuring that your computer is free from all types of malicious code, spyware, viruses, Trojans,
etc. that may track any data you enter into the Service, including email address and payment related information. We are not responsible for any loss or damage arising from the user’s
failure to comply with this paragraph.
However, when you pay for a Paid Service, companyuses secure payment service providers to make sure that your payments are secure.
5) Revising Our Privacy Notice
We may update our Privacy Policy from time to time, to reflect changes in our services, how we use your personal information, changes in our privacy practices, or relevant laws. We will
post those changes on this page and update the policy modification date. If we make material changes to this policy, we will provide a more prominent notice. We encourage you to review
our Privacy Policy whenever you use our services to stay informed about our information practices and about ways you can help protect your privacy. If you disagree with any changes to
this Privacy Policy and do not wish your information to be subject to it, you will need to stop using our services.
6) Further Regulations
Access to Information
You won't be charged a fee to access your personal data or to exercise any of the rights mentioned above. However, we may impose a reasonable fee if your request is clearly unfounded,
repetitive, or excessive. Alternatively, we may decline to fulfill your request under these circumstances.
If you wish to request access to such information or if you have any queries or concerns about our use of any personal data related to you, please contact us via our email. We strive to
respond to all legitimate requests within one month. However, in some cases, particularly complex requests or multiple requests, it may take us longer than a month. If so, we will
inform you and keep you updated.
7) Privacy and Data Protection Rules
Our Commitment to Data Privacy and Compliance with Laws
Company adheres to stringent data and privacy regulations, ensuring that we manage information in accordance with both national and international legal standards. Our legitimate
interests align with the protections and applications set forth by these laws.